PRIVACY POLICY

Effective Date: 1/1/2025

Reflective Rivers Therapy & Consulting LLC ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information on our website, www.reflectiverivers.com. By using this website, you consent to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website:

Personal Information: Name, email address, phone number, or other details you voluntarily provide when contacting us through forms, email, or scheduling services.
Non-Personal Information: Browser type, IP address, referring website, and other technical details automatically collected to improve your website experience.
Health Information: Information shared through our website forms or consultation requests may include sensitive health-related data.

2. Use of Information

We may use your information to:

Respond to your inquiries and provide requested services.
Improve our website, services, and communication.
Comply with legal, regulatory, and ethical requirements as outlined by the Florida Board of Clinical Social Work, Marriage and Family Therapy, and Mental Health Counseling and federal laws such as HIPAA.

3. Confidentiality of Health Information

As a Registered Mental Health Counselor Intern (License #IMH23595), under the supervision of Dr. Shari N. Warner, JD, LMFT (Florida License #MT3045), I adhere to Florida state laws and HIPAA guidelines to protect the confidentiality of your health information. Any information you share with us, including through our website, is treated as confidential and will not be disclosed without your explicit, written consent unless required by law.

4. Disclosure of Information

We do not sell, rent, or share your personal or health information with third parties, except in the following circumstances:

To Comply with the Law: When required by state or federal law, such as reporting abuse, threats of harm to self or others, or court orders.
With Your Consent: When you authorize us to share information with other professionals or entities.
To Protect Health and Safety: In situations where disclosure is necessary to prevent harm.

5. Security of Information

We take reasonable measures to protect the information you share with us. Our website uses secure technologies, such as SSL encryption, to safeguard personal and health-related data. However, no online platform is completely secure, and we cannot guarantee the security of information transmitted through the internet.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked websites.

8. Your Rights

You have the right to:

Request access to, correction of, or deletion of your personal or health information.
Withdraw consent for us to use your information.
File a complaint with us or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.

To exercise these rights, please contact us at:
Email: renee@reflectiverivers.com
Phone: (305) 509-9541

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children without parental or guardian consent.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Reflective Rivers Therapy & Consulting LLC
Renee Rivers, Registered Mental Health Counselor Intern (License #IMH23595)
Email: renee@reflectiverivers.com
Phone: (305) 509-9541
Website: www.reflectiverivers.com

Privacy Policy

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